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Watch & Learn Webcasts

Browse all Watch & Learn and TD Webcasts, or search by Community of Practice.

Creating Sustainable Operations in Healthcare Using Lean Six Sigma

Ben Locwin, PhD

Many clinical care settings suffer due to organizational and operational inconsistencies and inefficiencies, reducing the quality of care and patient outcome measures. This is also true in emergent care settings, where the stakes can be higher. This is because, as with ... More »

New Ways to Develop Teams Using Personality Type

Jonathan Stermac

Traditional personality-type training focuses on enhancing self-awareness. In this webcast, we will delve deeper into the ways in which individuals and teams can leverage other skills related to personality type. Combining such skills as flexibility and resilience with ... More »

The Manager Makeover Series Finale: From Most Neglected to Simply Perfected

Gary Magenta

Trying to grow your business or improve your customer experience? What about your culture—does it need a boost? Managers are the key to it all. Here’s the thing, though: We don’t treat them that way. So, most of the time, they don’t deliver. Get ... More »

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