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Human Performance Improvement (HPI)

Improve performance. Maximize organizational results.

Maximize the potential of your organization’s systems, processes, and people to achieve extraordinary results. The art and science of Human Performance Improvement (HPI) helps organizations become better and faster at achieving their business goals. The ultimate goal of HPI is to make a direct and positive impact on business outcomes. ATD is a globally-recognized leader in performance improvement and we offer a unique two-course curriculum to provide you with a deep-dive into HPI that is presented in an engaging, interactive, and easy-to-apply way.

Improving Human Performance Certificate provides the necessary foundation for the HPI approach and sets the stage for successful performance consulting.

ATD Master Performance ConsultantTM Program confirms your ability to improve individual, process, or organizational performance through systematic analysis and targeted solutions that deliver business results. Master Performance Consultant is the must-have title for professionals charged with leading these critical initiatives.

Program Overview
Program Overview

HPI is the systematic process of identifying and analyzing the root causes of performance issues, and implementing big picture solutions across an organization. ATD Education’s two-course curriculum, Improving Human Performance Certificate and ATD Master Performance Consultant Certificate Program, set the industry standard for HPI training, attracting business leaders, managers, and learning professionals, who all learn the secrets to improving human performance and driving business results.

The ATD Human Performance Improvement (HPI) Model, which forms the foundation of the programs, is a strategic and structured approach of using business goals to properly drive performance. 

ATD Human Performance Improvement Model

These programs align with the Performance Improvement Area of Expertise in the ATD Competency Model.

Benefits of HPI
Benefits of HPI

Become a leader in your organization by making the powerful shift from a training mindset to a performance mindset. Complete an ATD HPI certificate program.

Discover how to:

  • Identify and analyze important human performance gaps.
  • Design and develop cost-effective and justifiable solutions to close gaps.
  • Implement impactful solutions.
  • Partner with the business to affect change.

Over 6,000 organizations have developed the capacity to lead in their businesses with HPI. Become part of the elite group of individuals and organizations applying ATD’s HPI Model to impact business drivers such as increased revenue, reduced costs, and improved quality. All organizations can easily and quickly benefit from an internal HPI professional, especially during times of change around mergers, technology implementations, program updates, building new units/teams, and talent acquisition projects.

Program Components
Program Components

ATD offers two certificate programs on Human Performance Improvement (HPI):

Improving Human Performance Certificate: In this program, you will learn how to use the ATD HPI Model, apply the three critical components of HPI, link organizational goals to human performance, outline a strategy for finding and addressing performance gaps, and describe a process for evaluating the impact of your HPI solutions.  The course is designed for seasoned learning professionals in both the private and public sectors of training, workshop learning, human resources, and organization development who are ready to move beyond traditional methods for improving performance.

ATD Master Performance Consultant Program: This is a unique assessment-based program that provides you the opportunity to assess, refine, and enhance your performance-consulting skills, while gaining hands-on experience applying proven tools and methodologies to real-world performance improvement situations. The course is designed for experienced performance consultants and practitioners seeking to confirm their mastery of this area of expertise.

ATD recommends taking Improving Human Performance Certificate followed by the ATD Master Performance Consultant Program. Improving Human Performance is not a required prerequisite for the ATD Master Performance Consultant Program. It does, however, provide a solid foundation into the discipline of HPI.

Who Should Attend
Who Should Attend

Both certificate programs are designed for seasoned learning professionals in both the private and public sectors of training, workplace learning, human resources, and organization development.

You will benefit from Improving Human Performance Certificate if you are a:

  • trainer or organizational development consultant ready to make the transition to performance improvement professional
  • training manager who wants to expand your function to include performance improvement
  • consultant who works in the area of training, human resources, organizational development, or performance improvement
  • human resource generalist who works with internal clients to improve organizational performance
  • learning technologist who uses electronic technologies to develop and deliver training programs

You will benefit from ATD Master Performance Consultant Certificate Program if you are an:

  • experienced performance consultant or practitioner seeking to confirm your mastery of this area of expertise
  • experienced learning and development professional tasked with performance improvement efforts and initiatives within your organization.
Credits & Attendance
Credits & Attendance

CPLP Recertification Points

Each HPI program may be eligible for CPLP recertification points. Learn more at td.org/recertification

HRCI Recertification Credits

Both programs have been pre-approved for (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute. For details, visit the description page for each program.

Attendance Policy

Face-to-Face Courses

Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

Online Courses

Participation in all online sessions at their originally scheduled day and time is mandatory to receive a completion certificate and CEUs. All sessions will be recorded and available for participants to review throughout the program.

For programs with 5 or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate.
For programs with 4 or fewer sessions, attendance at all live sessions is required to receive a certificate. If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Portal at the end of the program. 

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