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Essentials of Training for Global Audiences

Anticipate and adapt for your cross-cultural learners.

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Are your training programs ready for global cultural differences? Are you? This course prepares you for the differences you may face when designing or facilitating training for a global audience-whether overseas or just within your own organization.  You will learn a framework that gives you quick access to cultural differences, and the implications of those for your activities, your materials, your facilitation and the dynamics in the room.

  • Online 3 sessions, 4.5 hours total
  • On-SiteFlexible dates & duration

Dates & Locations

At this time, there are no scheduled dates for this program. Please check back for updates or bring it on-site to your organization.


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Program Overview

Program Overview

We know you’re a good trainer, but what works in the United States doesn’t necessarily work globally. In this course, you will gain knowledge and tools to assess your activities and materials for cultural appropriateness, and learn ways to adapt them as necessary. This goes for facilitation, too. Learn how to read your international participants. An audience with no questions might be very engaged, and an audience with side conversations might be very engaged—it all depends on who they are.

As one of the fathers of intercultural communication said, “Communication is not about speaking the right words; it’s about triggering the right response.” How do you connect with your participants, motivate them, create rapport with them, and pique their interest? How do you ensure that you use the right words, jokes, and examples, while at the same time not motioning the wrong way? Learn key differences in communication expectations, such as turn taking, direct and indirect communication, emotional expressiveness and restraint, pace, gestures, and eye contact.

Using simulations, case studies, and your own real-life learning events, we will discuss both a culture-general approach that can be applied no matter which cultures are involved, and a culture-specific approach that you can use for your specific context. Whether you’re about to deliver your program internationally or have to design for your global workforce, this course will give you the insight you need to be successful.

Why You Should Attend:

  • Know what you are getting into before you get there.
  • Confidently facilitate training for an international audience.
  • Tailor your learning activities and materials for your global participants.

What to Expect:

  • Interactive Format: During this online workshop, you will collaborate in real time with your facilitator and classmates through interactive group discussions, polls, chats, and whiteboard design sessions.
  • Supplemental Resources: This workshop includes electronic tools and templates to help you apply what you learned.
  • Technical Requirements: Each session of the workshop is conducted in the WebEx Training Center platform with a toll-free teleconference or Voice over Internet Protocol (VoIP) option for the audio component. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate.  In addition, it is strongly recommended to use a desktop or laptop computer as using a tablet or phone severely limits your ability to fully and actively participate in the program.
Learning Objectives

Learning Objectives

After this program, you will be able to:

  • Identify key components of culture that affect the design and delivery of training.
  • Apply a cultural dimensions framework to predict the characteristics of participant groups.
  • Assess learning activities for cultural appropriateness and identify ways to adapt them if needed.
  • Articulate aspects of your own culture that affect your facilitation style.
  • Adapt to common logistical differences.
  • Strengthen the key cross-cultural competencies of self-awareness, global mindset, exploration, and positive regard.


Who Should Attend

Who Should Attend

Learning professionals responsible for some aspect of training globally, such as designing, facilitating, purchasing, or managing. While a majority of the content is focused on designing and delivering, it applies equally to anyone working with peers from other cultures. The course also provides great insight for those responsible for staff and programs that span cross-cultural audiences.

This course is for both those who are experienced and inexperienced with providing training internationally. If you are new to training across cultures, you will learn how to prepare. If you are experienced, but still have questions, or maybe are experienced with one culture but are now shifting to another, then this course is for you.
Credits & Attendance

Credits & Attendance

Continuing Education Units (CEUs)

Earn .45 Continuing Education Units (CEUs) upon successfully completing this program. Learn More

CPLP© Recertification Points

This program may be eligible for up to 4.5 CPLP recertification points. Learn more at

Attendance Policy

Participation in all online sessions at their originally scheduled day and time is mandatory to receive completion for the program. Participants who fulfill this attendance requirement will see their completion status reflected on their transcript in the ATD Learning Portal and will receive an email verifying their completion of the program. If you must miss a session, all sessions will be recorded and available in the Learning Portal for participants to review throughout the program.

To view our transfer and cancellation policies, please click here

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