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China Summit

Speaker Bio & Session Description

Catherine Lang
Chief Learning Officer, Appirio

Catherine Lang is responsible for ensuring that Appirio’s employees are experts in cloud-based technologies and that every employee brings a unique set of skills and capabilities to each customer engagement. She oversees Appirio’s customer training program that drives widespread adoption and enables every user to get the most out of deployed solutions.

Session: Build the New Experience That Supports Talent Development

Today, every company is looking to increase employee engagement, productivity, and agility. In fact, in a recent study by the Aberdeen group, companies that have strong employee engagement see 233 percent greater customer loyalty and a 26 percent greater annual increase in revenue. In this session, we'll walk through how Appirio designed a worker experience that connects talent, learning, technology, and communities to support company growth and customer success. Using this case study and other company examples, we'll look at talent engagement capabilities, such as planning openly and learning continuously, and the tools that enable them.
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Dates & Locations

Shanghai, China

Oct 26-27, 2017

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