Frequently Asked Questions:
Download this document for a list of most frequently asked chapter questions! As these are updated regularly, be sure you're referencing the most recent list.
How-To Videos and Instruction Documents: Created by chapter leaders Rick Kerner and Andy Cook, these videos and documents will help you to navigate Wild Apricot like a pro!
(Note: This link will take you to a Google Docs site and is not hosted by ATD.)
Tips and Tricks: Review a slide deck of Wild Apricot tips or view the entire webcast for a more detailed overview.
Share Best Practices
Weekly discussions take place on the ATD Chapter Leaders LinkedIn Group - this is a great place to share best practices with other chapters using Wild Apricot. Go to the LinkedIn group.
Many chapters are currently using Wild Apricot and are willing to talk to you about their experience with their services:
Eastern Pennsylvania - Rick Kerner, email@example.com
Greater Atlanta - http://www.astdatlanta.org/
Central Missouri - http://www.cmoatd.org/
Central Florida - http://tdcentralflorida.org/
Northeast Florida - http://www.atdnefl.org/
Central Ohio - http://www.centralohioatd.org/
If your chapter has made the decision to sign up with Wild Apricot...
- Request an invoice
Your chapter should request a Wild Apricot invoice by completing this online form.
- Receive your invoice via email
Within two business days, you will receive an invoice via email from Wild Apricot (firstname.lastname@example.org).
- Pay for your invoice
After receiving the invoice from Wild Apricot, your chapter can either pay online or mail payment directly to Wild Apricot.
Why does it take up to two business days to process an invoice – can my chapter just call Wild Apricot directly and pay now? In order for your chapter to receive the chapter discount, Wild Apricot must receive confirmation from ATD that your chapter is eligible for the discount. This will ensure that non-ATD affiliated groups do not take advantage of this special pricing.
ATD has negotiated a special pricing of 20% off posted subscription prices. This is a 20% discount off the posted monthly rate, when paid annually. Chapters must contact ATD chapter services to secure this special rate; chapters are not eligible to receive the discount by contacting Wild Apricot directly. More information about pricing is available by downloading the Frequently Asked Questions.
If your chapter is still deciding if Wild Apricot is best for your chapter...
ATD chapters are eligible to receive a trial (30-day) account at no charge. By setting up a trial account your chapter may get a feel for the services offered, but is not obligated to sign an agreement with Wild Apricot. If you chose not to sign up with Wild Apricot, your trial account will expire after 30 days. Under the free trial account, you may select up to three board members to have access to the Wild Apricot account.
How can my chapter request a free trial account? Email your request for a free trial account to Natasha Porter, email@example.com. Please be sure to include the names and email addresses of up to three board members who should have account access.
Can my chapter request a free trial account directly from the Wild Apricot site?
To ensure that your trial account is eligible for the ATD chapter pricing discount, please do not sign up for a trial account directly from the Wild Apricot website. If your chapter has already done so, please contact Natasha Porter, firstname.lastname@example.org, to take the needed steps to include your account in the ATD chapter discount.
Wild Apricot / ATD Parternship FAQs
ATD is excited to have a partnership with Wild Apricot to provide membership, website, and event management services to ATD chapters at a discounted rate. This partnership decision was made based on feedback from chapter leaders requesting an easy-to-use, professional-looking, integrated management system for membership, website, and event registration services at an affordable price.
(click play to view Wild Apricot overview demo)
ATD has negotiated a special pricing of 20% off posted subscription prices. This is a 20% discount off the posted monthly rate, when paid annually. Chapters must contact ATD chapter services to secure this special rate; chapters are not eligible to receive the discount by contacting Wild Apricot directly. Your chapter can roll under the ATD chapter group pricing plan at any time.
Training is currently available through the Wild Apricot website – they have a job aid for everything! In many cases they have video tutorials as well. There isn't a specific ATD template, so there is flexibility within the system to customize your website. The url for their training resources is http://help.wildapricot.com/display/DOC/Home.
Getting Started on your Wild Apricot website? Download this resource created by chapter leaders which includes helpful tips.
Trying to add an Event? Download this job aid to help!
Creating a New Membership Level? Download this job aid to help!
Looking to upload your chapter membership list? Download this job aid to help!