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Chapter Services Team

Erin Murphy
Chapter Services Manager
703.683.8121 |

Erin manages the chapter services team and supports ATD's large chapters (Cascadia, Chicagoland, Dallas, Greater Atlanta, Greater Philadelphia, Houston, and Metro DC). 


Samantha Herman 

Chapter Relations Manager, Western Area

703.683.9594 |

Samantha supports small and medium-sized chapters in the following states: Arizona, Arkansas, California, Colorado, Hawaii, Idaho, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, and Wyoming.

Kylie Malloy
Chapter Relations Manager, Eastern Area 
703.683.9593 |

Kylie supports small and medium-sized chapters in the following states: Alabama, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, and Wisconsin.

Gina Urgena
Senior Director, Chapter Services and Customer Care
703.683.9206 |

Gina is the senior leader at ATD supporting chapters and customers.

Chapter relations managers (CRMs) are available to:

  • Lead WebEx meetings to familiarize chapter board members with resources available from ATD.   
  • Participate in a board meeting or retreat in person or via conference call.
  • Support a chapter event with ATD collateral materials.
  • Connect boards with other chapter leaders around the country.
  • Offer administrative, membership, and marketing guidance.
  • Conduct phone meetings with specific board members.
  • Identify chapter best practices.

Contact your CRM today to learn more!

Click here to view map of chapter relations manager areas

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