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Financial Services Training Pays Dividends

Like major retail outlets and restaurant chains, financial services companies have to deal with high employee turnover, particularly in customer-service positions. Companies have to ensure that appropriate training resources are available to a widespread employee base.

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Learning from Life

The roles we play in our private lives can greatly enhance both our personal well-being and our effectiveness in the workplace.

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Soaring to New Safety Heights

Unique aviation-based safety training has helped a Tennessee medical facility make huge strides in patient safety and quality care.

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Future of the Profession

A world that no longer exists describes the workplace learning and performance field of yesterday compared to where it will be in a few years. The WPL professional will be a different creature, too, according to experts.

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T+D Pulse Check

As T+D begins its 60th year of continuous publication, the editors lift the hood and explore how well the magazine is running, according to readers.

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A New Year's Resolution: Optimize Older Workers

If your corporate resolution for 2006 involved working harder and smarter, theres one sure fire way to achieve that goal: optimize the competencies of your older workforce.

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Beware of the Booomer Brain Drain

Organizations are rushing to capture the knowledge of key employees before the retirement floodgates open. But they must first determine where theyre at risk, and then develop a strategy for transferring that expertise.

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Stop Competency Blunders

Many organizations invest large amounts of time and money to develop competency models for their workforce. Unfortunately, few of them actually see marked return-on-investment.

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A Training Investment With Strategic Rewards

How a unique training program helped Shared Technologies motivate, train, and retain the right employees.

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Workforce Development

With markets and needs changing constantly, companies must anticipate the supply and demand for skilled workers, at present and at least five years hence.

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