Michelle Richardson
ABOUT ME
As the Vice President of Learning Services for The Brooks Group, Michelle Richardson leads the strategy, design, and delivery of training and assessment solutions to support clients in their talent development needs. Michelle works closely with clients to uncover challenges using a variety of diagnostic and assessment tools, including sales effectiveness audits and reporting processes that were developed under her leadership. Her depth of knowledge on instructional design principles combined with her extensive experience in sales enablement and leadership best practices allows her and her team to develop and deliver solutions that get real results for clients. She has led regional, national, and global rollouts and implementation of The Brooks Group’s methodology, including curriculum that she has developed in the areas of sales leadership, account management, negotiation skills, and coaching. Her depth of knowledge on instructional design principles and her keen attention to detail have significantly enhanced The Brooks Group’s core IMPACT Selling® training programs, as well as offerings related to strategic and complex sales, account management, negotiation skills, sales management, coaching, and ROI measurement. She holds a BA from the College of William and Mary and has completed coursework in the Phillips ROI Methodology from the ROI Institute, Inc. She uses her 20 years of experience in curriculum design and sales training to build effective, engaging solutions for sales teams spanning a variety of industries, selling cycles, and environments.