John Zappa is a co-founder and chief operating officer of Knoitall.  An industry expert on lifelong learning, John has spoken at numerous industry conferences including Chief Learning Officer Symposium, Society of Human Resource Management, and The Conference Board, and has co-authored articles on corporate tuition assistance programs and talent management.  

Prior to joining Knoitall, he helped to found and serve as CEO of EdLink, a leading provider of tuition assistance management services. Under John’s leadership, EdLink grew to manage more than  $220 million in education funding. The firm was acquired by the Fortune 500 firm Bright Horizons Family Solutions (BFAM).  A pioneer in the field, he created the industry’s first education network to address the rising cost of education for adult learners.