Stephanie Montanez has been called one of California’s HR thought leaders, as well as a subject matter expert in improving employee performance through a wide variety of tried-and-true methods. Formerly an HR professional with Imperial Wallcoverings and Qualex, Inc., a wholly-owned subsidiary of KODAK, Stephanie now heads up the HR division as director in one of America’s most highly regarded and successful medical billing companies, MedAmerica Billing Services, Inc. She also created the organization’s employee development and coaching division, with locations throughout California and Arizona. Montanez is the executive producer and the voice and face of HumanResourcesSources.org and its popular internal media programming channel. For further information or questions associated with this book or the HumanResourcesSources.org website, you can email Stephanie at [email protected].