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ATD Blog

How HCR ManorCare Made Their People the Priority Using UTM

Thursday, January 28, 2016
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Nursing shortages, executive turnover, succession planning, employee learning initiatives—it’s enough to make you scream: “Is there a (talent management) doctor in the house!”

In the event you can’t find one, register for ATD’s February 16 webcast, Unified Talent Management: How HCR ManorCare Made Their People the Priority, to learn how HCR ManorCare doubled down on talent management and investing in their own people to provide superior patient care in the face of organizational change.

The best way to invest in people is to implement a unified talent management (UTM) system, such as what’s offered by Cornerstone OnDemand. The unified feature is the most critical element because all talent management functions—recruiting, learning, succession, and more—are in one location. 

A UTM system solves a major budget-shrinking talent problem. Many healthcare organizations still rely on a series of disparate tools to manage their workforce: one for recruiting, another for succession, and so on. This leads to software platforms that don’t talk to one another or produce any actionable data. But what it does produce are mountains of spreadsheets, headaches, and critical data that get lost in messy email threads. 

But with one tool to manage every phase of the employee life cycle, hiring teams will have an efficient, streamlined approach to building a powerhouse workforce. Read on to discover some must-have benefits to UTM software. 

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Recruiting 

The benefits to employing unified tools are myriad. For recruiting, hiring teams can quickly blast job requisitions across all online and social platforms to find skilled staff who also fit the culture. They can also review and discuss all applicants and their statuses from one location—no more long email chains that don’t include the whole team. 

Onboarding 

Once a candidate has been selected, UTM software enables care centers to start the onboarding process before the new hire’s first day. E-signatures eliminate the back-and-forth sending (or losing) of files, and all parties can see the completion status of required documents. Additional tools also empower the new hire to make connections with future colleagues, so the first day isn’t wasted on paperwork or staff introductions. 

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Learning and Succession Planning 

Staff want to develop their careers to avoid plateauing, and healthcare organizations must always plan for their talent future. Rather than approach them as separate, unrelated entities, care networks can use UTM tools to help align employee goals with those of the network. For example, is a nursing team leader planning to leave? Does a long-tenured nurse want to take on more responsibility? Learning tools (all on demand and mobile-friendly) can help that ambitious nurse get the training required to take on a more senior role. This software also can be implemented as a stand-alone feature to ensure that employees are trained and compliant. 

Implementation and Interface 

With the limitless benefits of UTM software, implementation must be an uphill battle, right? Wrong! 

Perhaps the best feature of Cornerstone’s software is that it’s 100 percent cloud-based. Nothing is ever stored on-site, there is no expensive equipment, and you’ll never have anything to install. Cornerstone takes care of everything, including automatic quarterly software upgrades. It’s as easy as logging in to Facebook for those baby photos you’ve been dying to see or videos of jump-roping kittens. Users will find a simplified interface that leverages color codes, dashboards, and a visual, interactive layout that makes developing your workforce easier than ever!

Learn more about how Cornerstone’s UTM tools can transform your care center’s workforce by joining our upcoming webcast!

About the Author

Christine Corning has an extensive background in healthcare and holds a valid license to practice as a Registered Nurse in the Commonwealth of Massachusetts. Her clinical experience spans the entire care continuum including, ambulatory, long-term care, medical surgical, medical intensive care and home health. Christine transitioned into a nursing informaticist role to encourage clinicians to embrace technology. The position included creating and executing training, analytics, and project management for an electronic record implementation and subsequent support. At Cornerstone OnDemand, she is focused on working with healthcare organizations, with a mission to leverage her clinical and technical background to provide value and insight into the benefits of technology in a complex, highly-regulated, multifaceted and continuously changing environment.

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