For today’s healthcare HR executive, recruiting and retaining the best talent is more challenging than ever before. Employers need to stimulate and support staff members who increasingly work in virtual teams. With an uptick in mergers and acquisitions, it’s difficult to preserve an organizational culture and institutional knowledge. And the enormous cost of turnover has a real impact on the bottom line. At the Veterans Health Administration (VHA), the VA Pulse digital workforce hub is a key to overcoming these HR challenges.
VHA, the healthcare delivery arm of the U.S. Department of Veterans Affairs (VA), rivals Fortune 10 companies in its size and scope, serving more than 9 million veterans annually at 2,000 facilities nationwide. Its diverse and expansive labor force of more than 200,000 employees—many who work virtually—operates within a bureaucratic, siloed management structure.
So VHA launched the VA Pulse platform with great ambitions:
- empower employees to solve big challenges locally and across the enterprise
- retain and share institutional knowledge
- spread clinical best practices throughout the largest integrated health care system in the world.
Powered by a tailored mix of technology, marketing, and focus on the employee experience, VA Pulse is a compelling case study relevant for anyone looking to educate, empower, and engage employees. To find out how VHA did it, join me at ATD 2017 International Conference & Exposition for the session: Transforming Culture, Collaboration, and Employee Engagement.