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ATD Blog

What’s Your Company’s Plan for Your Rock Stars?

Friday, October 16, 2015
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As Roger Daltrey, member of the legendary rock band The Who, sang, “Then I’ll get on my knees and pray we don’t get fooled again.” How many times have we been fooled by our succession-planning-by-prayer method? We’ve heard the conversations; they sound something like this: “It’ll be just fine, our CEO isn’t going anywhere.” “She loves it here!” Or maybe like this: “Jenkins is our rock star; he’s been in the HIPO program, and he’s ready for the next step!”

But CEOs don’t always stay, and if you don’t pay enough attention to Jenkins—and he truly is ready for the next step—he will find a path to it on his own.

Succession Planning Is Hard

Why do we have such a hard time pinning down our succession plan? It is a tough nut to crack for several reasons:

  • It’s boring “HR stuff” that needs updating every single year. Amid everything else going on, it can be difficult to obtain and maintain stakeholder interest for any decent amount of time.
  • Succession plans are fragile. In many industries there is consolidation, or a high level of mergers and acquisitions; it seems that there is a reorganization every other week.
  • Succession plans are snapshots in time. As soon as they’re done, they’re potentially obsolete.

True or False: Succession Planning Is Vague and Only Involves the C-Suite

This popular myth couldn’t be further from the truth. While we tend to think of succession planning as an executive-level activity, a truly robust plan considers the talent across the entire organization. Can you identify those in your company who are rock stars at all organizational levels? Do you have a plan for boosting the skills and experiences of those rock stars, so that they’re ready for the next opportunity? Do you actually know what they want to do next? Succession planning should be a thoughtful activity that moves from the conceptual to the concrete. Identifying talent is one step. Grooming the incumbents for their next position is another.

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Very few of us are currently holding the last job we’ll ever have. Unless you’re close to retirement, extremely unlucky (in the mortal sense), or win the lottery, you’ll likely have another job at some point. What’s more, people who are recruited away from a role might not have even been looking for a new opportunity. Rock star talent is actively sought; we all know this. Therefore, as leaders, we need to have the “stay” conversations with our rock stars on a regular basis. They cannot happen only after the rock star has received a competitive offer.

Identifying key talent across the organization and grooming incumbents is critical to creating a concrete succession plan.

Shouldn’t I Be Looking Outside the Company for Successors?

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Looking outside for talent is important, but a robust succession plan can’t be solely predicated on external talent. The biggest and best investment that you can make in building a truly effective program is in developing your leaders.

Lastly, succession planning is an ongoing, organic process. It’s not an event. You can’t simply “tick the box” and call it a day. This work is hard, and it’s a perpetually moving target. It happens at all levels of the organization and involves the people who are currently sitting in your leadership roles. Success means engaging your talent and developing them (both in position and for future opportunities), while aligning those efforts with their career desires. Knowing what they want is critical.

Meaningful succession planning means paying attention to all of these things and realizing that you’re not going to do them all well. But knowing your rock stars and paying attention to them is most important. If you can do that, it’s likely that you won’t get fooled again.

Don’t leave the plan for your rock stars to chance. Register for the ATD Succession Planning virtual workshop on December 9, where you will receive tools to assess your organization and design your plan.

Editor's Note: This post is adapted from Spencer, E. 2015. “Who’s Next? What’s Your Company’s Plan for Your Rock Stars?” LinkedIn Pulse (blog), October 9. www.linkedin.com/pulse/whos-next-whats-your-companys-plan-rock-stars-eric-spencer?trk=hp-feed-article-title-publish. 

About the Author

Eric Spencer, Senior Vice President, is a proven leader with more than eighteen years building and shaping Human Resources organizations. His experience includes human resources, executive and leadership development and organizational effectiveness to talent acquisition, performance management, M&A and integrations work. He has designed, developed and delivered human resources and leadership programs of varying complexity -- from simple coaching courses to complete concepts – for organizations ranging from start-ups to Fortune 100 companies. Prior to joining SkyeTeam, Eric served in leadership capacities at P3 Group, 3C Network, Local Matters, Level 3 Communications, and Target Corporation, among others. His experience with organizations of varying sizes and business life cycle stages has provided him with a rich set of human resources and training and development experiences. Eric holds a Bachelor’s degree in Management from Arizona State University, and an MBA with a focus in Organizational Behavior from Virginia Tech. He is an avid musician and spends his free time writing, recording and performing.

About the Author

Kelly Coyle Wyngarden has been has been providing customized organizational development services to organizations for more than 19 years. As an Organizational Development Consultant, Kelly works closely with leaders and organizations to strengthen their internal capacity, navigate complex relationships, and manage change. Kelly has a strong collaborative approach and facilitation style building strong relationships while maintaining a focus on results and impact. She designs and facilitates one to two yearlong leadership academies within organizations. In addition to the work she does with groups, Kelly is also a certified Integral Executive Coach working with leaders to enhance their capacity and effectiveness. Kelly holds a M.S.W. from the University of Denver and a B.A. in Psychology and Kinesiology from the University of Northern Colorado. She is also certified in Workplace Mediation, Conflict Coaching, MBTI, The Human Element from Will Schutz Associates and Radical Collaboration from the Green Zone Culture Group. She has been a speaker at numerous regional and national conferences on topics such as leadership development, effective communication, change management, organizational culture, and succession planning. She served as an Organizational Development Consultant for Mountain States Employers Council for over 16 years and served as a senior facilitator in MSEC’s Executive Leadership Program and Organizational Development Certificate program. When not at work, you can find Kelly enjoying outdoor adventures with her boys, biking, hiking, triathlons, and dancing.

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