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ATD Blog

Dissonance Can Disrupt Leadership

Tuesday, October 8, 2013
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My recent book, Positive Leadership: The Game Changer at Work examines why positivity is so important for leaders, and discusses the negative state of dissonance that affects leadership ability.

Here is an excerpt: 

Dissonance produces poor judgment, disharmony, and ultimately dysfunction (Boyatzis). Under these conditions, our visual field can narrow to as little as 30 degrees, depending on the severity of the threat. We get fixated only on what’s right in front of us—often making poor decisions—because we lack the advantages of peripheral vision (greater data input)…When we’re in dissonance we’re fixated on “the threat” (not necessarily simply a physical threat; the threat could be a complaint, an overdue report, a missed sales quota, etc.). And in the state of dissonance caused by constant stress, we are literally out of tune! One sure-fire test of whether or not a leader is in the state of dissonance: The leader thinks that s/he’s surrounded by “jerks” who don’t pull their own weight—in contrast to the leader, of course!

Unfortunately, dissonance is not some rare leadership disease. Rather, Boyatzis says, dissonance is the “default” for all of us. Why? Because the amygdala is always on alert! It’s hard-wired into our brains. As leaders we must work to counter this dissonance default because its effects on everyone are staggering. Stress creates “tunnel vision” and makes leaders vulnerable to huge judgment errors and mistakes. Dissonant leaders jump to conclusions, get defensive, and create stress both in themselves and in others. Comedian Danny Thomas once said that he knew a woman whose favorite position was “beside herself” and whose favorite sport was “jumping to conclusions.” She was clearly in a state of dissonance!

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Join me Tuesday, October 29 at 2:00 p.m. ET for a webcast on key research-based principles that will help you be a more effective leader.  Register now at http://webcasts.astd.org/webinar/893.

Read the T+D brief on Positive Leadership: The Game Changer at Work here.

About the Author

A leadership speaker and executive coach, Steve Gladis, PhD, is an authority on the topic of leadership. CEO of Steve Gladis Leadership Partners—a leadership development company—he is also the author of 25 books on leadership. A professor at George Mason University, he serves as a senior scholar in its Center for the Advancement of Well-Being. Gladis works with businesses, associations, and US government agencies, and he speaks regularly at conferences and corporate off-sites. He is a former faculty member at the University of Virginia and also served as an FBI special agent and was a decorated officer in the US Marine Corps. His company donates a significant portion of corporate profits back to the community.
Some of his books include Leading Teams: Understanding the Team Leadership Pyramid; Leading Well: Becoming a Mindful Leader-Coach; The Trusted Leader: Understanding the Trust Triangle; Smile. Breathe. Listen: The 3 Mindful Acts for Leaders; Self-Leadership: Become the CEO of your Own Career; Solving the Innovation Mystery; and Positive Leadership: The Game Changer at Work.

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