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ATD Blog

Recovering from a Virtual Class Fail

Tuesday, March 10, 2015
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This is a real-life webinar disaster that recently happened to me.

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  • The host logged on two hours before the session.
  • The panelists logged on one hour before the session.
  • Extra computers were logged in.  Everything was tested.  

And then...it happened. 

  • The audio system failed—but not for everyone all at once, just a few people here and there. So the host asks them to reconnect. And it works. 
  • Then the presenter (ME!) received a visual message that I had been dis
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