Advertisement
Advertisement
Training_and_Design_Tips.jpg
ATD Blog

Assessing Learner Confidence in Training Modules

Wednesday, November 25, 2015
Advertisement

Consider the following scenario: A new hire has just completed all onboarding training and the assessments confirm that he’s a star. You send him to the front lines with great expectations. Unfortunately, when potential clients ask specific questions, he is unable to remember many of the product details he learned during training. He achieves few leads and no new clients. What happened? He breezed through training, right? 

The reality is that many employees know more about how to pass

To access this content Join ATD or sign in.