Today’s young workforce is smart, tech savvy, and quick to stretch their ideas. So why do so many managers say these same employees have a hard time thinking on their feet? One experienced manager explained it well:
“They know a lot. But if they’re not sure of something, they go right to their device. If there is not an obvious online resource to answer their question immediately, then they turn right to another person—whoever is available. What they never seem to do, th