Tuesday, June 19, 2012 1:00pm - 2:00pm EDT
Lee Perlis, BlackBoard
Jill Rowley, Director of Key Accounts , Eloqua
Doug Ferreira, Blackboard
Effectively managing customer relationships and providing solutions to meet client needs are critical skills for sales reps to master to improve the customer experience and increase sales.
Join Jill Rowley, Director of Key Accounts at Eloqua, Doug Ferreira, Director of Sales Training for Blackboard, Lee Perlis, Channel Manager for Blackboard as they discuss key practices for improving sales by integrating your LMS with your CRM, using collaboration tools to sell as a team and examples from on-going sales training programs.
Attend and receive:
- Examples of how leading companies are encouraging their sales teams to get on the social bandwagon and develop their own professional brands.
- A peek at how companies are connecting their LMS to their CRM to measure sales training's impact on the bottom line
- Best practices for using social learning techniques and mobile devices to support sales
- A live look-in at an online solution selling course and the learning experiences from a trainer’s perspective