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ATD Blog

Science of Learning 101: 6 Ways to Remove Pointless (but Painful) Effort From Instruction

Thursday, August 18, 2016
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During the past few months, I’ve been discussing two issues central to the role of organizational learning and development: expertise and cognitive load.

Expertise building is the reason we DO organizational learning, because when people are more proficient at their jobs, they are more able to support organizational goals. People who are less proficient are not only less able to support goals, they can actually cause problems—unhappy customers, errors, or even detrimental working co

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