Facilitation skills are critical for today's successful business leaders, managers, and learning professionals. Do your key leaders and managers have the skills needed to be great facilitators? This book is your all-in-one train-the-trainer resource to help guide development of one and two-day instructor-led courses in this vital business and organizational skill. Facilitation Skills Training demonstrates step-by-step how to set up effective training from creating an effective learning environment to the effective use of media in the class. Skills practice exercises are also part of this practical guide. Background information from learning theory to handling difficult participants is also provided. The book includes everything you need for success plus a CD-ROM with all learning activities, handouts, assessments, training instruments, and tools for immediate application.