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Listening Skills Training

By  Lisa J. Downs, CPLP

Listening Skills Training

Listening Skills Training is designed to train people in one-on-one scenarios as well as small or large groups with little or no adjustment. Sample agendas for half-day, full-day, and even multi-day sessions are provided to make planning quick and simple. Novice and experienced facilitators can use this resource in a flexible way to meet the needs of their clients and organizations.

Workshop participants will learn to listen empathetically, paraphrase responses, identify bad listening behaviors, and understand the tricky business of nonverbal communication.


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Lisa J. Downs, CPLP

Lisa Downs, CPLP, ACC, is a leadership development coach, facilitator, and consultant specializing in helping technical professionals and executives work at their best to achieve their desired business results. As president and owner of her company, Downs Leadership, Lisa focuses on using assessment tools in her work with leaders and their teams to gain greater self-awareness of their behaviors, recognize the impact of those behaviors, and work toward who they want to be as leaders and as people to accomplish their goals. In addition to Time Management Training,Lisa is the author of Listening Skills Training and Negotiation Skills Training in the ASTD Trainers WorkShop series. She resides in Redmond, Washington.


Book Details

ISBN: 9781562865023

Pages: 200

Publisher: ASTD Press

Pub Date: April 2008

Formats: Paperback, PDF

Product Code: 110802

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