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New Book: Own Any Occasion Is Now Available!


Own Any Occasion

Own Any Occasion simplifies the process of extraordinary speaking, showing you how to craft the perfect message and captivate your audience.

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Facilitation Skills Training

Help them make the most out of every meeting. Expert trainer and facilitator Kimberly Devlin has designed interactive half-day, one-day, and two-day workshops to develop the essential skills of facilitating meetings that inspire, engage, and get results. Complete with all the activities, handouts, assessments and presentation slides you will need to accelerate learning, these programs make planning your next workshop easy, whether you are new to facilitation or a seasoned pro.

Member Price: $59.95$44.96
List Price: $69.95$52.46

Presentation Skills Training

Don’t Let Brilliant Ideas Get Lost in Bad Presentations. Inspiring and influencing others starts with the effective delivery of ideas. Speaker and trainer Christee Gabour Atwood designed the interactive two-day, one-day, and half-day workshops in this book with exactly that in mind.

Member Price: $59.95$44.96
List Price: $69.95$52.46

Time Management Training

Empower workshop participants to reclaim their time. Kitchen fire or time waster? The inability to differentiate robs us of precious time and well-being. Master trainer Lisa Downs has developed a collection of complete workshops and tools you’ll need to conduct effective two-day, one-day, and half-day time management workshop programs that teach how to reclaim time and productivity.

Member Price: $59.95$44.96
List Price: $69.95$52.46

Project Management Training

On time, on budget, within scope. You’ll get them there.   In today’s competitive business environment, a prime ingredient to scalability, predictability, and consistency is having a proven method for getting things done. Project management delivers results that organizations of every size and industry need.

Member Price: $59.95$44.96
List Price: $69.95$52.46

Customer Service Training

Effective customer service training covers more than niceties. Organizational profitability is threatened when staff are unable to manage customer needs. Yet it takes more than soft skills training to turn these situations around. A great customer service training covers essential behaviors, service strategies, and service systems that together ensure an exceptional customer experience.
Training authority Kimberly Devlin presents two-day, one-day, and half-day workshops that support trainees in any industry and environment, not just the call center. Each workshop introduces techniques for managing challenging customers and situations and also offers opportunities to apply new skills to service interactions.

Member Price: $59.95$44.96
List Price: $69.95$52.46

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