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New Book: Own Any Occasion Is Now Available!

Own Any Occasion

Own Any Occasion simplifies the process of extraordinary speaking, showing you how to craft the perfect message and captivate your audience.

Energize Your Training: Creative Techniques to Engage Your Learners

This book provides hundreds of quick ideas that will get participants engaged and primed for learning from uncovering learner needs to creating stimulating environments to managing time and groups to using powerful learning aids and more.

Member Price: $27.95
List Price: $32.95

Decision-Making Training

This class in a box workbook and its associated website provide all the ready-to-use tools you need to develop a high-impact, professional workshop in the art and science of decision making.

Member Price: $39.95
List Price: $49.95

10 Steps to Successful Customer Service

10 Steps to Successful Customer Service is an essential key practice check up designed to help both front line customer service professionals and their managers maintain focus on creating satisfied, loyal customers.

Member Price: $17.95
List Price: $19.95

Making Learning Stick

Get detailed, step-by-step instructions for 20 training transfer and retention techniques that will enhance application of training on the job.

Member Price: $27.95
List Price: $32.95

Sales Training Basics

Sales Training Basics recognizes the bottom line focus of sales professionals and offers proven techniques and approaches that create engaging and impactful training.

Member Price: $24.95
List Price: $29.95

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