Don’t wait for a crisis. Maintain business continuity with a succession plan. One hundred percent of top global companies—and 72 percent of all companies—have a formal succession planning process. If your company is in the minority, a move in the right direction is easier than you may think. Authored by talent development experts Wanda Piña-Ramírez and Norma Dávila, this workbook highlights the importance of knowledge transfer in a time of fierce competition for talent, an aging workforce, and a critical shortage of people with the right set of skills.