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New Book: Own Any Occasion Is Now Available!


Own Any Occasion

Own Any Occasion simplifies the process of extraordinary speaking, showing you how to craft the perfect message and captivate your audience.

ISD From the Ground Up: A No-Nonsense Approach to Instructional Design, 4th Edition

At a time when skillful curriculum development is valued more than ever, ISD From the Ground Up offers a refresher on objectives, design plans, lesson plans, and even what it takes to facilitate a focus group. Updated with new chapters and an expanded glossary of terms, it delves into skills and practices essential to the success of today’s in-demand curriculum developer.

Member Price: $33.95
List Price: $42.95

Global Mindset eBook

This publication is suitable for anyone who wants to deepen their understanding of the Global Mindset Foundational Competency. CPLPs who need to recertify on this content will receive a PDF prior to their recertification date at no charge. As workplaces become more global, different cultural groups interact more with one another, whether face-to-face or electronically, exposing groups to viewpoints different from their own. Amid this increased globalization, talent development professionals have a responsibility to prepare their organizations to effectively function in this diverse world.

Member Price: $24.95
List Price: $24.95

New Employee Orientation Training

Investing in new employees pays big dividends in performance, retention, and engagement. But does your training program cover the essentials of making new hires feel informed, prepared, and supported? Organization development authority and prominent trainer Karen Lawson has created comprehensive new employee orientation workshops to ensure organizational onboarding is done right for the benefit of all employees, regardless of job level or function.

Member Price: $59.95
List Price: $69.95

Real World Training Evaluation

Real world evaluation is a balance between art and science as well as accuracy and cost. All too often, we launch our measurement and evaluation journey without a clear destination in mind, much less a map to show us the way. Fortunately, Real World Training Evaluation provides a clear path for this process, as well as tips on how to ensure credible evaluation results, even when real-world barriers try to get in our way.

Member Price: $24.95
List Price: $29.95

Project Management for Trainers, 2nd Edition

A seat of the pants approach to project management is no longer viable. Today’s trainer is taking on truly unique projects—and often many at once. Whether you’re developing materials on unfamiliar topics or writing courses for others to deliver using new technology, now is the time to strengthen your project management process.

Member Price: $23.95
List Price: $27.95

Learning Environments by Design

Learning Environments by Design deeply explores today’s workplace learning. This book empowers you to customize learning to match your workforce and unearths the answers to the questions you’ve been asking: How does learning happen? What is the future of instructional design? What makes learning environments work?

Member Price: $23.95
List Price: $26.95

Training Design Basics, 2nd Edition

If you are designing a training program for the first time, this practical book is for you. Part of ATD’s Training Basics series, it zeroes in on how to design successful training for the face-to-face or virtual classroom. It also serves as a guide for developing self-study training programs, such as online tutorials and workbooks.

Member Price: $24.95
List Price: $29.95

Facilitation Basics, 2nd Edition

Stop presenting and start facilitating meaningful learning. Whether you are a subject matter expert who occasionally takes on a trainer role, a trainer who wants to build on solid presentation skills, or anywhere in between, Facilitation Basics will help you create supportive and effective learning. This complete how-to guide is designed to improve your facilitation proficiency so you can give face-to-face as well as online and virtual classroom learners your best.

Member Price: $24.95
List Price: $29.95

Customer Service Training

Effective customer service training covers more than niceties. Organizational profitability is threatened when staff are unable to manage customer needs. Yet it takes more than soft skills training to turn these situations around. A great customer service training covers essential behaviors, service strategies, and service systems that together ensure an exceptional customer experience.
Training authority Kimberly Devlin presents two-day, one-day, and half-day workshops that support trainees in any industry and environment, not just the call center. Each workshop introduces techniques for managing challenging customers and situations and also offers opportunities to apply new skills to service interactions.

Member Price: $59.95
List Price: $69.95

New Supervisor Training

Prepare and establish new front-line leaders with training that develops essential supervisory skills. Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors—the very people responsible for planning and organizing work in every organization—are often undertrained in the skills required to be a successful front-line leader.
In New Supervisor Training, training legend Elaine Biech presents innovative two-day, one-day, and half-day training workshops that help supervisors embrace their new roles and develop supervisory skills in five key areas: promoting communication, guiding the work, leading the workforce, coaching employee performance, and developing themselves.

Member Price: $59.95
List Price: $69.95

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