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The Business Case for Learning

Using Design Thinking to Deliver Business Results and Increase the Investment in Talent Development

By  Patti P. Phillips, Jack J. Phillips

Executives recognize that learning is necessary to meet the challenges of a complex and global economy, to drive change, and to create greater stakeholder value—in short, learning is critical to an organization’s present and future prosperity. Unfortunately, there are some persistent concerns within the learning and development community around the importance of learning as well as both how and when it should be provided.

The Business Case for Learning, by world-renowned authors Jack and Patti Phillips, helps to put those concerns to rest by highlighting the reasons why learning is an absolute necessity, how it adds value to an organization’s bottom-line and, through a methodical, 8-step, results-driven process, how to enhance the learning and talent development investment.

The book concludes with a “call to action” offering tools, templates, assessments and guides to enrich application. It is an engaging book every training professional should have on his or her shelf

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Authors

Patti P. Phillips

Patti Phillips is president and CEO of the ROI Institute and is the ATD Certification Institute's 2015 CPLP Fellow. Since 1997, she has worked with organizations in more than 60 countries as they demonstrate the value of a variety of programs and projects. Patti serves on the board of the Center for Talent Reporting, as Distinguished Principal Research Fellow for The Conference Board, and as faculty on the UN System Staff College in Turin, Italy.

Patti has written and edited numerous books and articles on the topics of measurement, evaluation, and ROI. Recent publications include Measuring the Success of Leadership Development, Making Human Capital Analytics Work, Measuring the Success of Learning Through Technology, Measuring the Success of Organization Development, and Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance.


Jack J. Phillips

Jack J. Phillips, PhD, is chairman of the ROI Institute and a world-renowned expert on measurement and evaluation. Phillips provides consulting services for Fortune 500 companies and workshops for major conference providers worldwide. Phillips is also the author or editor of more than 100 articles and 75+ books, including  Measuring the Success of Leadership Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI (ATD Press). His work has been featured in the Wall Street Journal, Bloomberg Businessweek, Fortune, and on CNN.

Book Details

ISBN: 9781588549129

Pages: 252

Publisher: HRDQ/ATD Press

Pub Date: March 2017

Formats: Paperback

Product Code: 131701

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