110916_Ulitmate_Basic_Business_Skills
Pricing
Format Member Nonmember
$59.95 $69.95
$59.95 $69.95
Please see the terms of sale for important information about the use of PDFs.
Read More Read Less

Having a copy of Ultimate Basic Business Skills: Training an Effective Workforce on your bookshelf is like having an on-call business training department. This book offers ready-to-present programs on the most critical frontline business skills every member of your organization needs. Too often, training in these basic business areas is ignored in favor of more pressing product or service training. Ultimate Basics Business Skills offers learning professionals everything needed to quickly deploy this valuable training. Lively, scripted half-day programs in more than 20 individual topic areas cover external and internal customer service skills, project management, help in projecting a professional image, working in a team environment, and much more.

The book uses the familiar structure of the Trainer's Workshop Series to guide the training sessions and includes all handouts, worksheets, assessments, and PowerPoint slides to allow users to quickly create training targeted specifically for their intended audience. All programs offer enough additional material to allow expanding the program length to suit training needs. Users can easily blend, mix, and match formats and contents to create just the program your organization needs.

Book Details
ISBN: 9781562865894
Pages: 304
Publication Date:
Formats: Paperback, PDF
Product Code: 110916
About the Author
See All
Be the first to comment
Sign In to Post a Comment
Sorry! Something went wrong on our end. Please try again later.