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We Have Arrived...

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"Investment in learning and development remained steady through one of the most challenging business years in more than a decade." Despite a challenging economic environment, more than $125.88 billion was spent on learning and development in 2009. While the use of socia... More »

Continued Dedication to Workplace Learning

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Laleh Patel

Despite the uncertain economic conditions that recently plagued both the private and public sectors, the 2010 State of the Industry Report demonstrates a continued dedication to workplace learning and development in a variety of organizations worldwide. Although organiz... More »

Certificate or Certification: That is the Question

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Jennifer Naughton

Certified Professional of Learning and Performance (CPLP), Certified Financial Planner (CFP), and Project Management Professional (PMP) the qualifications landscape can be a confusing alphabet soup.  Learn about the differences between certificate and certification... More »

There Are No Shortcuts to Excellence

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It's fair to say that the term "knowledge worker" has slipped so casually into the modern vernacular that much of its lofty connotation is lost. So consider the high standard set for top employees at Genpact Ltd., Gurgaon, India, and perhaps you'll give the term renewed... More »

Crisis Management

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The public buses on the city streets and back roads of Pierce County, Washington, provide breathtaking views of sweeping shorelines and majestic mountains. While savoring those sights from a comfortable window seat, one would scarcely know that the public agency that op... More »

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