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All Magazine Listing

Help Desk Reboot

Premium Content
Leela Tiku

An improved knowledge management framework helped this tech support team increase end user satisfaction. More »

The L&D Landscape Is Changing

Premium Content
Sunder Ramachandran

Expectations of the learning and development function have evolved significantly during the past few years. More »

Harold Jarche

Patty Gaul

An interview with Harold Jarche, Principal, Jarche Consulting More »

Succession Planning Significantly Increases Employee Engagement

According to a recent survey by the consulting firm Software Advice, the vast majority of employers say their succession plans have improved engagement at their companies. More »

Word Wiz: Chief Storytelling Officer

Companies are recognizing and tapping into stories as a means of engaging and inspiring loyalty in their employees and customers. As a result, the title “chief storytelling officer” is becoming more prevalent More »

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