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Future Leaders Expected to Wield Soft Power

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When it comes to desirable qualities in a leader, fail-safe picks such as integrity and confidence will always make the list. But finding order in the midst of chaos is now also a must in a time of financial turmoil and job uncertainty. What other qualities will set apa... More »

Because You Can’t Learn to Ride a Bicycle From a Book

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Educational simulations are a broad genre of immersive learning simulations focused on increasing participants' mastery level in the real world. They differ from computer games in that their goal is not to be fun for participants (although they do engender a level of en... More »

It's Time for an Upgrade

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A distribution company learns that capturing accurate employee performance starts with improving its performance management system. More »

At a Glance

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A unit of KeyCorp, KeyBank is a regional bank headquartered in Key Tower within Cleveland, Ohio's Public Square. As of 2007, it is the 16th largest bank in the United States based on total deposits, and the 12th largest by total assets. That same year, the company decid... More »

Adopting a Research-Centric Approach to Instructional Systems Design

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Benjamin Ruark

We watch how exemplary subject matter experts (SMEs) use gap analysis to do their work better than their average counterparts, to capture in a training curriculum the crme de la crme of how-to. But today's knowledge workers are required to demonstrate higher-order cogni... More »

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