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All Magazine Listing

Learning to Innovate

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David Wentworth

A new ASTD-i4cp study explores learning's role in creating a culture that supports innovation. More »

Keeping Learning Well-Oiled

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Jiffy Lube University offers 10 certifications—including training courses on customer service, management, technical procedures, and service standards—to prepare 21,000 employees to serve 22 million customers each year. More »

Learning Adds Up To Revenue Growth

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Driven by the employment motto, "From campus to partner," employee learning and development at Grant Thornton is guided by a stair-step framework that includes all online and in-person offerings. More »

Instilling Competencies From Top to Bottom

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Customer service and community support go hand in hand at this large Texas hospital. Learning is a principal ingredient of both. More »

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