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All Magazine Listing

Be the Talk of the Office

Premium Content

How to be Cultured

Peggy Swigart

A review of Quick and Nimble: Lessons From Leading CEOs on How to Create a Culture of Innovation by Adam Bryant More »

College in the Call Center

Premium Content
Julian L. Alssid

An innovative "competency-based" degree program partners with large employers to close the skills gap and help frontline workers attain college degrees. More »

The Role of the Trainer

Paula Ketter

The role of the trainer has evolved during the past few decades. It is time for learning and development professionals to embrace this evolution and begin to change the way they design and deliver training; and accept their roles in different areas of the organization. More »

Estimate Training Resources With Precision

Premium Content

With a critical function about to undergo significant change, one federal agency developed a formula for accurately estimating the resources needed for training. More »

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