Would you distribute the documentation for a new software product a year after the product had been released? Your first response is likely to be, "No, of course not." But in the world of workplace learning and performance, companies do it all the time. Global support for employees and their training is usually an afterthought.
ASTD and i4cp's study, "The Role of Learning in Globally Dispersed Workforces," showed that only 24 percent of the surveyed companies transitioni
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