The following story was described by Linda Henman, a Missouri-based succession planning and talent development consultant and author of The Magnetic Boss.
Client: A large, privately owned grocery store chain.
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Problem: Many of the company's employees left to work at the newly opened local Wal-Mart. The grocery store did not realize it was losing its best performers to the megastore until after they were gone.
Cause: The organization had no effective process by which to evaluate its employee
