The following story was described by Kellie Pauley, director of client success services for talent and performance management software provider Cornerstone OnDemand.
Client: A United States–based distribution services company with approximately 5,000 employees.
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Problem: The company was using an ineffective manual performance management process that had been in place for years, and was seeking a system overhaul.
Cause/Diagnosis: The manual process resulted in inconsistent performance data b
