When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers.
Making sure that the roof doesn't leak on your next e-learning project is a two-part process. First, you have to ensure that you deliver a quality course by choosing the right tool for your content, validating the effectiveness of the instructional design, and identifying any technical
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