This story was told by Jen Hetzel Silbert and Bob Laliberte, partners at Innovation Partners International (IPI), a consulting firm specializing in building strengths-based organizations using appreciative inquiry.
Client: A community of long-term healthcare facilities.
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Problem: The organization was grooming up-and-coming leaders and hired IPI to conduct leadership training.
Cause: The employees needed to acquire leadership competencies beyond traditional hard skills. IPI used appreciative inqui