July 2011
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TD Magazine

Managing 'Use of Self' for Masterful Facilitation

Thursday, July 14, 2011

Maria stands in front of the class, composed of 30 managers on day two of a four-day leadership training workshop. This day's section is an inquiry into personal values. The class is working in groups to coach each other on clarifying their individual values.

One of the members calls Maria over and asks sarcastically, "What do we do if our group doesn't need work in this area?" Maria internally reels in both fear and confusion as she notices the look of utter disinterest on th

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