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Emotional Intelligence: Can It Be Taught? Premium Content

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Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (management, leadership, teamwork, sales, or customer service...

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  • Golnaz Sadri is professor of organizational behavior in the department of management, Mihaylo College of Business and Economics, at California State University, Fullerton

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