One drug company learns that investing in small changes can reap large rewards.
The following story was shared by Michael Kauer, director of organizational development at Covance.
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Client
A large drug development services company with more than 10,000 employees in 60 countries
Problem
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The company's five-year-old mentoring program was growing exponentially, making it increasingly difficult for senior HR leaders to manually administer and operate the program.
Diagnosis
The current progra
