Clout: How To Be the One Who Has It

Take these steps to build your influence inside and outside your organization.

How often have you had a vision of how to improve a process or situation but felt frustrated because you didn't know how to get your idea heard—not to mention implemented?

I've been lucky in my professional life to be part of a change management organization. Our job is to help solve complex problems, ease transitions, and make programs and processes work more smoothly.

When designing change management