Conflict Management: Lessons From the Second Grade

An 8-year-old's conflict management toolbox proves that managing conflict is not as sophisticated as you might think.

Every day, Saundra helps employees and leaders develop skills to resolve conflicts at a leading defense contractor where she works in talent management. So she was taken a little aback when colleague Bonnie began posting her second-grade son's conflict management toolbox on LinkedIn. What surprised Saundra most was that the second graders had similar tools to those used