Rethinking Your Performance Management Training

Increase the impact by shifting the emphasis from process to people.

Decades of research has shown that, when it comes to driving high performance in organizations, what matters most is open communication, candid feedback, and trust. It is the day-to-day behaviors that support those outcomes that comprise effective performance management.

However, in most organizations, performance management is confused with performance appraisal—the annual process of setting goals, monitoring progress,