For Hilton's sales force, a mobile app carries learning beyond the classroom.
The following story was told by Kimo Kippen, chief learning officer of Hilton Worldwide University, and Joe Anzalone, dean and director of the College of Sales, Hilton Worldwide University.
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Client
Hilton Worldwide
Opportunity
Hilton Worldwide University (HWU) needed to provide just-in-time, ongoing training to sales team members. The corporate university already had a three-day, instructor-led sales training progra