A Healthy Culture

One hospital's nursing department attempts to change its toxic culture through confidential interviews and focus groups.

We need look no further than the daily newspaper to see the powerful impact that a toxic culture can have on an organization's vitality and performance. In 2015, we witnessed the emissions scandal that unfolded at Volkswagen and got a glimpse into the ruthless culture at Amazon through a New York Times exposé. While it's often large corporations that have th