That's Not How We Do It Here! A Story about How Organizations Rise and Fall—and Can Rise Again
By John Kotter and Holger Rathgeber
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Portfolio/Penguin, 176 pp., $25
Ten years ago, Kotter and Rathgeber took problem solving to the Antarctic with Our Iceberg Is Melting, a book about problem-solving methods told in fable form. In that book, a penguin named Fred needs to convince his fellow birds that their home is in trouble. In That's Not How We Do It Here, the action has moved a world