Landes & Associates is a company dedicated to "aligning employee engagement & marketing communications," according to its website—and anyone can partake in some of its insights by keeping up with its Inside Out "e-column." Written by Les Landes, the president of Landes & Associates, Inside Out—which also is available in e-newsletter form—boasts dozens of thoughtful entries, from a discussion on empowerment ("Truth is, empowerment is a fundam