The online career skills developer MindTools explains that people with a high degree of emotional intelligence have the following characteristics: they are excellent decision makers, have the ability to look at a problem and calmly find a solution, and trust their intuition. The competencies around emotional intelligence, or EQ, involve both the personal, such as self-awareness; and the social or other, such as social skills.
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Fortunately, EQ can be taught. In this month's issue of TD at Work