Hitachi used prototypes to improve the design of its customer training.
This story was told by John Kostek, learning and performance consultant at Hitachi Vantara.
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Client
Hitachi Vantara
Opportunity
Hitachi offers an integrated portfolio of information technology services and solutions. Although Hitachi's talent development function (Global Learning) is responsible for internal and partner training—including sales, field engineering, and professional service delivery—this story f
