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The Public Manager

Improving Engagement Using the Languages of Appreciation

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Brittney Vevaina

The 5 Languages of Appreciation in the Workplace suggests acts of appreciation that managers can use to engage employees. Based on Gary Chapman’s New York Times bestseller, The 5 Love Languages, Chapman and co-author Paul White apply the love languages concept to ... More »

What Really Engages the Federal Workforce?

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Donald G. Zauderer

Is there anything well-intentioned public managers can do to engage those they lead to expend their discretionary energy toward achieving organizational purposes, even when very real impediments exist? Evidence shows that six intrinsic needs motivate workers. Here are s... More »

The Linchpins of Leadership

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Brenda J. DePuy

Successful leadership relies heavily on three factors that are only loosely tied to the five ECQs: trust, credibility, and respect, which I call the “linchpins of success.” These linchpins, however, can be closely tied to emotional intelligence and character... More »

Can We Fix the GS Position Classification System?

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The federal General Schedule (GS) rank-in-position classification system has been criticized for decades. Its complexity frustrates federal managers and confuses employees. Friction between managers and position classifiers is the norm, and gaming of the system is commo... More »

360 Feedback: From Insight to Improvement

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Kenneth Nowack

With increasing frequency, 360-degree feedback is being used for diverse purposes in the public sector, including executive coaching, performance evaluation, talent management, and succession planning. Under the right circumstances, this sort of multi-rater feedback can... More »

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